AMFM Mental Health Treatment

“I checked myself into AMFM The Mission a little over two years ago using my insurance. I did not understand the environment until I arrived, and the experience was deeply disappointing. The facility felt unstructured and poorly managed. Many of the residents were much younger, and the overall atmosphere felt chaotic rather than therapeutic. There were repeated incidents of disruptive behavior, including screaming, door slamming, and property damage outside the home. I did not see consistent accountability or order being maintained. I was 46 years old at the time and felt the environment lacked professionalism. The tone and structure felt more appropriate for adolescents than adults. One of my biggest concerns was administrative follow-through. A director or staff member was supposed to complete insurance paperwork tied to wage benefits while I was in treatment. Due to their failure to handle this properly, I lost thousands of dollars. Communication and follow-up were poor, and my concerns were not handled with urgency. I ultimately checked myself out before completing the full treatment cycle. While I took personal value from the time I was there, overall my experience was negative. I would urge anyone considering this facility to do thorough research, ask detailed questions about structure and age demographics, and confirm how administrative matters will be handled before admitting themselves. My rating is zero, but I cannot submit unless I choose at least 1 star.”

“I would 100% recommend to anyone who needs the help or has the opportunity to go here; It has absolutely changed my life and set me on the right track. The people here are amazing I want to shout out each of the CCs’ Sarah, Owen on the night shift is a wonderful combo while the morning crew Gladius, Jonathan, and Bella are amazing people to welcome you to the morning each and everyone of them put a smile on my face. The therapists Brandy and Maddie are also incredible, feel free to pour your heart out to them. And how could I forget Chef she is not only a wonderful chef making amazing food but just a wonderful person with amazing insight as well. My only advice is to get ready to accept the fact that you will be bored on the weekend; It is set up this way to help you learn to live in the situation you’re in but its was incredibly hard to learn radical acceptance. My last bit of advice is to know that it will get difficult, it is absolutely not a vacation it’s a place to better yourself and you will get put on the right track if you treat it that way. My only regret is that I couldn’t stay longer. Finally every Tuesday Charrisa will meet up with you and go over discharge plans; Please look into doing both PHP and IOP because as someone who thought they didn’t need it to accumulate back to the real world I have quickly found out you do. She does a wonderful job at finding the right after care for you!”

“I have really cherished my time at the AMFM Hoover House. The care that is provided was so incredibly helpful in so many different ways. This was my first time experiencing group therapy and instructors like Austin and Julia created a comfortable and healing environment. I learned so much from them, important skills that I presume will be helpful for the rest of my life. Fellow clients have also been helpful, in creating friendships, and in presenting new insight and perspective into things I was struggling with. My therapist, Brandee, was a solid presence in times of uncertainty and always available, as well as other staff, if I ever had any concerns. Karissa, involved in figuring out what the next steps were, worked with passionate consistency to solidify the next stages in my recovery. I felt that, although our futures are ever-changing, Karissa created a sense of security for what was to come next. Our chef Amy cooks fantastic meals twice a day, always varying and always delicious. She is flexible regarding the client's palette, their likes and dislikes; she is very knowledgeable and insightful herself, consistently bringing a light and hopeful attitude to the house. Tony, the personal trainer, is also incredibly knowledgeable and plans activities and workouts catering to our bodies and motivation. He has been a great help and influence on my physical, and in turn, mental recovery. The CCs (house managers) are incredible at creating a healthy and fun environment and are eager to help with anything one might need. People like Owen, Bella, and Erin are very easy to connect with making it something to look forward to when they are scheduled to work. I would absolutely recommend AMFM if you are seeking residential treatment. Sometimes life throws you curveballs and here I've learned how to manage and foresee any (inevitable) bumps along the way.”

“My adult aged son was a client of AMFM and he has been to a few residential treatment centers over the years and AMFM is by far the best center he has been to. He has received amazing support while being there from his therapist Brandee to his Case Managers Pia and Carissa. The care he has received from these amazing women has been incredible. Communication, family therapy and just the love and care received as, well as the specialized plans per his situation has truly been the best. I cannot say enough about the amount of time and work this treatment home puts into their program from start to finish. The homes are beautiful and welcoming and my son has been truly taken care of and all his needs met with wonderful meals, outings, groups and all the while Working with knowledgeable counselors who really love their work. We are so grateful to AmFm and his wonderful team for all your help, care , empathy and kindness. Thank you!!”